Privacy Policy

Triton Middle East LLC ("Triton", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website triton.me or interact with us in any capacity. Please read this policy carefully. By using our website, you consent to the practices described herein.

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1. Introduction

Triton Middle East LLC is a sealant manufacturing company registered in the United Arab Emirates, with its principal office at P.O. Box 3350, Umm Al Quwain, UAE. We take your privacy seriously and are committed to handling your personal data responsibly and in accordance with applicable data protection laws of the UAE.

This Privacy Policy applies to all personal information we collect through our website, contact forms, download requests, career applications, and any other digital touchpoints.

2. Information We Collect

We may collect the following categories of personal information:

• Identity & Contact Data: Full name, email address, phone number, and country of residence — collected when you fill in a contact form, career application, or document download request.
• Communications Data: The content of messages or enquiries you send us through our website.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology information about the devices you use to access our website.
• Usage Data: Information about how you use our website, including pages visited, time spent on pages, links clicked, and referring URLs.
• Marketing & Communications Preferences: Your preferences for receiving communications from us.

We do not knowingly collect sensitive personal data (such as information about race, religion, health, or financial account details) through our website.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries, messages, and requests submitted via our contact form.
• To process and follow up on career applications submitted through the website.
• To fulfil document download requests (TDS, MSDS, certificates, brochures, and catalogs) and contact you regarding your enquiry.
• To improve and administer our website, troubleshoot technical issues, and monitor website performance.
• To send you relevant product or service information where you have consented to receive such communications.
• To comply with applicable legal obligations and regulatory requirements.
• To protect the security and integrity of our website and systems.

4. Disclosure of Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing data, or delivering services (e.g. website hosting, email delivery, analytics). These providers are contractually obligated to protect your data.
• Legal Compliance: We may disclose your information where required by law, regulation, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, your personal data may be transferred as part of that transaction, subject to equivalent privacy protections.
• Protection of Rights: We may disclose information where we believe disclosure is necessary to protect our legal rights, enforce our policies, or protect the safety of others.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data about website usage.

• Essential Cookies: Required for the website to function correctly.
• Analytics Cookies: Used to understand how visitors interact with our website (e.g. Google Analytics / Google Tag Manager). This data is aggregated and anonymised where possible.

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure server infrastructure, access controls, and encrypted data transmission.

While we take all reasonable steps to safeguard your data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted over the internet.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact and enquiry data is generally retained for a period of up to three (3) years from the date of last contact, after which it is securely deleted or anonymised.

Career application data is retained for up to twelve (12) months following the closure of the relevant vacancy, unless you consent to a longer retention period for future opportunities.

8. Your Rights

Depending on applicable UAE data protection laws and regulations, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of your personal information, subject to applicable legal obligations.
• Object to or restrict the processing of your personal information in certain circumstances.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at customerrelations@triton.me. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Third-Party Links

Our website may contain links to third-party websites, including external platforms, social media pages, and partner sites. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit, as we have no control over and accept no responsibility for their content or privacy practices.

10. Children's Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have inadvertently collected such information, please contact us immediately at customerrelations@triton.me and we will take prompt steps to delete it.

11. International Data Transfers

Your personal information may be processed or stored in countries outside the UAE where our service providers operate. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable data protection laws.

12. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time. Changes will be effective immediately upon publication on this page, with the "Last Updated" date revised accordingly. We encourage you to review this policy periodically to stay informed of how we protect your information.

Your continued use of our website following any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

• Email: customerrelations@triton.me
• Address: Triton Middle East LLC, P.O. Box 3350, Umm Al Quwain, United Arab Emirates
• Phone: +971 6 767 2327

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